Service terms and cancellation requests
Updated 6 October 2026.
Before work begins
Your written quotation or agreement should set out the scope, price, payment schedule, delivery arrangements, support and cancellation conditions. A website enquiry does not by itself confirm a paid order.
Changes, cancellations and refunds
Contact support with your project reference if you need to change or cancel work, or believe a payment was duplicated or a service was not delivered. Refund eligibility, completed work and committed third-party costs are assessed under your written agreement and applicable requirements. This page does not promise an automatic refund or a fixed processing time.
Platform services
Club subscriptions, ticket purchases and worker bookings have their own service information. Read the relevant platform terms before paying. Jobs does not collect worker booking payments through its website.
Support and privacy requests
Contact M.Savage Group Limited at contact@msavagegroup.com. Include the site name and a relevant account, listing or booking reference. To request access, correction or deletion of your information, describe the record and request. We may need to verify your identity before changing private records. Do not send passwords, sign-in codes, wallet PINs or full exports in an initial enquiry.